g9999's Privacy Policy

When you create an account on the g9999 platform, play games, and complete transactions, we collect various types of data. This data is divided into two main categories:

1.1 Data You Provide Directly

We collect information when you voluntarily provide it to our platform:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment account details — such as your bKash, Nagad, Rocket, or Upay number
• National ID card or other accepted document details for identity verification
• Any messages or complaints submitted via support chat or email

1.2 Automatically Collected Data

When you use our platform, certain data is recorded automatically:

• IP address and approximate geographical location
• Browser type, operating system, and device information
• Your usage patterns on the platform — which games you played and how long you stayed
• Transaction history — records of deposits and withdrawals
• Browsing data collected via cookies and similar tracking technologies

g9999 does not sell your personal data or transfer it to unauthorized third parties. However, data may be shared with specific parties in certain circumstances:

3.1 Payment Processors

Data necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant mobile banking service provider. This data is used solely for processing transactions.

3.2 Technology and Service Partners

We work with trusted technology partners for game operations, cloud storage, data analytics, and cybersecurity. They receive only the data necessary to provide their specific services.

3.3 Legal Obligations

Data may be provided to the relevant authorities upon receipt of a valid court order or order from a competent authority, or as required to comply with applicable law.

3.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, your data may pass to the new authority. In that case, we will inform you in advance.

The g9999 platform uses cookies and similar technologies to improve your browsing experience and maintain service quality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security; these cannot be turned off.
• Functional Cookies: Remember your preferences and settings so you do not have to set them up each time.
• Analytics Cookies: Used to understand which parts of the platform are used most; not personally identifiable.

5.2 Cookie Controls

You can limit or turn off non-essential cookies through your browser settings. However, this may reduce some functionality. To learn more about managing browser cookies, visit your browser's help page.

We retain your personal data only for as long as necessary. The general guidelines are described below:

• Account data: Retained while the account is active and kept for a period determined by applicable law after closure.
• Transaction records: Retained for the period required under financial regulations.
• Technical logs: Generally kept for a limited period for security analysis.
• Support communications: Retained for a specified period to improve customer service standards.

After the specified period, data is securely deleted or anonymized so that you can no longer be identified in any way.

g9999 reserves the right to update this Privacy Policy from time to time due to service improvements, legal changes, or technological developments.

For significant changes, we will:

• send a notification to your registered email,
• display a clear notice on the platform,
• note the date of the change on this page.

Continued use of the platform after changes will be considered acceptance of the new Policy. If you do not accept it, you may contact the support team to close your account.