g9999 Terms & Conditions

1. Introduction & Acceptance

Welcome to the g9999 platform. These Terms and Conditions ("Terms") form a legal agreement between g9999 ("we", "our", "Platform") and any user of the platform ("you", "member").

By visiting the g9999 website, creating an account, or using any of our services, you agree to fully comply with all the terms and conditions set out below. If you do not agree with these terms, please refrain from using our platform.

2. Eligibility Requirements

To open an account and use the services at g9999, you must meet the following eligibility criteria:

• You must be 21 years of age or older.
• You must be accessing the service from a jurisdiction where the use of online gaming services is not prohibited by law.
• All information provided during account registration must be true, accurate, and up to date.
• You have not previously been suspended or banned from any account by g9999.
• You are of sound mind and capable of making your own decisions.

If we ever suspect that a user is in breach of the above conditions, g9999 reserves the right to suspend or permanently close the account at any time.

3. Account Registration & Security

3.1 Single Account

Each individual may open only one g9999 account. If a single person holds multiple accounts, funds across all accounts may be forfeited and the accounts will be closed.

3.2 Password Protection

It is your responsibility to keep your account password strictly confidential. You must notify our support team immediately of any unauthorized access. g9999 will not be liable for any loss resulting from sharing your password.

3.3 Identity Verification (KYC)

g9999 reserves the right to verify your identity at any time. Failure to provide valid documentation may delay or suspend withdrawals. If inconsistencies are found during KYC verification, the account may be closed.

4. Deposit & Withdrawal Policy

4.1 Deposit Terms

Deposits at g9999 can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 (for each method). Deposited funds may only be used on the account from which the deposit was made.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made to the same payment method used for the deposit. g9999 reserves the right to hold withdrawals until identity verification is complete, if required.

4.3 Transaction Limits

g9999 reserves the right to set maximum limits on any transaction and to investigate suspicious transactions. During such investigations, the relevant funds may be temporarily held.

5. Bonus & Promotion Terms

5.1 Welcome Bonus

g9999 offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 earns a bonus of ৳1,500 for a total balance of ৳2,500; a deposit of ৳22,000 earns the maximum bonus of ৳15,000 for a total of ৳37,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, calculated on the bonus amount only (not on the combined total of deposit and bonus). Example: ৳1,500 bonus × 15 = ৳22,500 in bets must be placed before bonus winnings can be withdrawn.

5.3 Bonus Abuse

Attempting to take advantage of bonuses through multiple accounts, false information, or coordinated betting will be considered bonus abuse. In such cases, the bonus and any associated winnings will be forfeited.

5.4 Other Promotions

g9999 offers various promotional offers from time to time. Each promotion may have its own specific terms and conditions. Where there is any conflict with the general terms, the specific terms of the promotion will apply.

6. VIP Program

The g9999 VIP program has five tiers. The weekly cashback rate increases at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

VIP tier progression is based on regular gameplay participation. g9999 reserves the right to modify the terms of VIP benefits at any time, and members will be notified accordingly.

7. Prohibited Activities

The following activities are strictly prohibited on the g9999 platform:

• Using another person's account or placing bets on behalf of others.
• Using any software, bots, or automated methods to access or play on the platform.
• Money laundering or using funds obtained from illegal sources.
• Intentionally exploiting any technical error on the platform.
• Engaging in fraudulent or abusive behavior toward other members.
• Attempting to claim bonus benefits by creating multiple accounts.
• Creating an account using false or misleading information.

If a user is found to be involved in any of the above activities, g9999 reserves the right to close the account, forfeit funds, and take legal action if necessary.

8. Game Fairness & Security

g9999 is committed to providing its users with a safe, fair, and transparent gaming environment. Our platform uses SSL encryption technology to keep users' personal and financial information secure.

To ensure the fairness of game outcomes, we work with software providers that use independently verified Random Number Generators (RNG). g9999 does not directly interfere with any game results.

9. Responsible Gaming

g9999 places the highest importance on responsible gaming. We believe that gambling should be a form of entertainment, not a source of financial stress.

• We provide users with the ability to set deposit and betting limits.
• Any member may request a temporary or permanent closure of their account.
• We are prepared to identify problematic gambling behavior and provide the necessary support.

For more information on responsible gaming, please visit our Responsible Gaming page.

10. Intellectual Property & Content

All content on the g9999 website — including logos, graphics, text, software, and design — is the intellectual property of g9999 or its licensors. Using, copying, or distributing any of this material without prior written permission is prohibited.

Third-party game software (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, or NetEnt) is protected by its own intellectual property rights and is the property of the respective providers.

11. Limitation of Liability

g9999 will not be liable for the following:

• Any financial loss resulting from service interruptions caused by technical errors or internet connectivity issues.
• Third-party payment processing delays.
• A user's own negligence or unauthorized use of their login credentials.
• Ordinary financial losses incurred through betting activity.

Under no circumstances will g9999's total liability exceed the value of the transaction in question.

12. Account Closure & Termination

12.1 Termination by User

You may request to close your account at any time via live chat or by emailing [email protected]. You will be given the opportunity to withdraw any eligible balance before the account is closed.

12.2 Termination by g9999

In the event of a breach of these terms, g9999 may close the account without notice. In such cases, bonus funds and winnings derived from bonuses may be forfeited, though every effort will be made to return any legitimately deposited funds.

13. Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. Submit your complaint via live chat or by emailing [email protected]. We will make every effort to resolve your issue as quickly as possible.

g9999 holds the authority to make the final decision on all disputes, and we will always maintain fairness and transparency in reaching those decisions.

14. Privacy Policy

Full details of how your personal information is collected, used, and kept secure can be found on our Privacy Policy page. By accepting these terms, you also acknowledge the Privacy Policy.

g9999 never sells your personal information to third parties. Data sharing is limited strictly to payment processing, identity verification, and legal obligations.

15. Changes to Terms

g9999 reserves the right to change, amend, or update these terms at any time. Users will be given appropriate advance notice of any significant changes.

Continued use of the platform after any changes will be considered acceptance of the new terms. Please visit this page regularly to stay informed.

16. Contact Us

If you have any questions or comments about these terms, please get in touch with us:

• Live Chat: Available 24/7
• Email: [email protected]
• Support is available in both Bengali and English

Our support team is available 7 days a week, 24 hours a day to assist you.